Sales
Event report
An event's figures on one page to read or print.
Opening the report
- From Overview: ended events have a Report button. It is also in each event's ⋮ menu.
- From the event dashboard: press Report.
Every team role can open it: Owner, Manager, Finance and Viewer.
Before the event ends
It also opens during the event. Until the event is over the title reads Event report so far and the figures change with new sales and scans. Tickets not scanned yet are shown as Not scanned yet, not as no-shows.
What it contains
- Sales: net sales (after refunds), gross, refunded and orders, then a table by channel: online and payment links, cash desk, external card terminal, free tickets.
- Entries: tickets issued, came in, no-shows and drinks and extras redeemed.
- What sold: the five items sold most and the five with the most revenue.
- Payouts from Stripe: card and link payments, refunds, fees and Expected payout.
- Fiscal receipts: issued, waiting, failed. If a receipt did not go through, the report lists the orders with the reason and a link to retry.
The expected payout is an estimate: we calculate the Stripe fee ourselves. The exact figure is in your Stripe dashboard. Money taken at the cash desk or on an external terminal never passes through Stripe and is shown separately.
Test orders are not counted in the report.
Printing or saving as PDF
Press Print or save as PDF. The printout shows only the report, without menus. For a PDF, pick Save as PDF as the printer.