Create an event

An event starts as a draft. You configure it in the editor and make it visible when it is ready.

Create the draftCopy Anchor Link

1. On Overview, press Create Event (or Create your first event if you have none yet). You can also use New Event in the side menu.
2. The editor opens with a preview of the event page. Press Edit Event at the bottom to open the Create New Event panel.
3. On the Basics tab, fill in Event Name and Start Date. The End Date is set to 5 hours after the start: change it if your event runs longer or shorter.
4. Check the Timezone. Dates and times on the page, tickets, wallet passes and emails follow this timezone.
5. Press Create Event at the top right.
6. In the Create Event? dialog, press Create Draft.

The start date must be before the end date.

Every tab, the location and the cover image can be filled in before the draft is created.

Tickets belong to a saved event. To add them straight away, press Save draft and add tickets in the Tickets box of the preview or on the Commerce tab: the draft is created and the page for adding the first item opens.

Configure the eventCopy Anchor Link

Open the panel with Edit Event. You can also click a part of the preview to open the tab for it.

BasicsCopy Anchor Link

• Event Name, Subtitle and Tags.
• The public address of the event, after festivio.com/. Changing it changes the public event link.
• Show event time and Show end date control what appears on the public page.
• Location: Location Name, Map / Location URL and Location Image.

ContentCopy Anchor Link

• Cover Image.
• Event Content: blocks of text, images and other page elements.
• Socials & Contact.

CommerceCopy Anchor Link

• Open Items Manager opens ticket and item management. See Items and tickets.
• Currency. It cannot be changed after the first order.
• Enable Pay at Cash Desk: at checkout the customer can choose Pay at Cash Desk and pays for the preorder at the cash desk. See Cash desk.
• Generate Receipts for Cash Desk Orders: appears when Pay at Cash Desk is on.
• Order Rules: Max Items Per Order, Low-stock warning, Require Attendee Name, Require Age Confirmation, Show Unavailable Tickets and Show Sold-Out Prices.

PublishingCopy Anchor Link

• Visibility: the Public switch and the Minimum Age, shown as a badge on the page.
• Appearance: the Event Theme.
• Promotional Message.
• Refund Policy: a description and, optionally, a link to your full policy page. It appears on the event page.

Save your changesCopy Anchor Link

1. Press Done to close the panel.
2. Press Save Changes* at the top right. The asterisk means there are unsaved changes.
3. In the Save Changes? dialog, press Save Changes.

Changes appear on the public page straight away.

If you try to leave with unsaved changes, Festivio asks before discarding them.

PublishCopy Anchor Link

1. Open the panel with Edit Event.
2. On the Publishing tab, turn on Public.
3. Save your changes.

On Overview, the event changes from Draft to Published.