Drinks at the bar

A drink or extra is something the buyer redeems at the bar with their QR. It sells online with the ticket, in a bundle such as "Entry + 2 drinks", or at the cash desk. What Festivio offers parties, aperitivi and festivals is on Festivio for organizers.

Sell drinks and extrasCopy Anchor Link

• A drink is an item of type Drink or extra. You create it like any other item: see Items and tickets.
• A bundle with entry and drinks is made with Add bundle: see Add a bundle. Each item in the bundle is used on its own: the entry at the gate, the drinks at the bar.
• In Start from a template, the Party or aperitivo template creates the event with a ticket, a drink and the Entry + 2 drinks bundle.
• At the Cash desk drinks sell when the session has Drinks and extras under Allowed item types. Drinks sold at the cash desk or at a door station are not marked as used: the customer redeems them at the bar.

One QR for everythingCopy Anchor Link

The buyer has one QR for the event, their pass: it works at the gate, at the bar and at the cash desk. It is the same QR as the ticket on the website, the PDF and the ticket in Wallet.

Every drink bought is an item of its own: someone who buys three drinks has three rows on their pass, and the bar redeems them one at a time or all at once.

On the ticket page, Your items lists what is left to use. Redeemed drinks are under Used, with the time of the scan. The Wallet pass does not show how many drinks are left.

Set up the barCopy Anchor Link

The bar uses a scanner, like the gate. No separate role is needed.

1. Open the event and choose Scanner in the side menu.
2. Press Generate scanner access and name the session, for example "Bar".
3. Keep Allowed drinks and extras ticked and untick Allowed tickets. At the bar the scanner then shows drinks and extras only.
4. Press Create session and have the bar staff scan the QR, or press Copy link and send the link.

Whoever uses the scanner needs a Festivio account and must be signed in. To share the link again, press New link, the two circling arrows on the session's row: the old link stops working. The rest of the setup is in Entry scanning.

At the barCopy Anchor Link

1. Scan the customer's QR. Valid, the holder's name and how many items are active appear.
2. Under Drinks and extras, select the drinks to hand over. If only one is left, it is already selected.
3. Press Confirm.

Redeemed drinks move under Already processed. When nothing is left on the pass, the scanner shows Already used. If two people scan the same pass at the same moment, each drink is still redeemed only once.

If the pass holds no drinks or extras, the bar scanner shows Not handled here.

Without a connection the scanner does not redeem: No connection appears. Try again when the network is back.

In Scan history, the Drink or extra filter shows only bar redemptions. The event report counts the drinks and extras redeemed.

Order more from the phoneCopy Anchor Link

On the ticket page, Order more shows the items on sale. What is ordered goes on the same QR and is paid online like the first purchase. Order more stays while online sales are open: see When sales close.

Above the items, One more offers again up to four drinks or dishes the customer already had, if they are still on sale, each with Add followed by its name.

On a phone, from 2 hours before the start, the ticket page opens with the pass and the menu to order from below it. It stays that way until the end of the event or the close of online sales, whichever is later. If the event sells only tickets, a More tickets row under the pass buys another one.

The ticket page needs a Festivio sign-in. The event's order page opens without an account: on the Event overview of a published event, the More actions menu has Copy order link and Open order page.